GallowGlass Security

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Grosvenor Britain & Ireland - Award of Cleaning and Security Contact to CICS Ltd and Gallowglass Security Partners LLP Consortium

  • Blog
  • 15th April 2014
  • By Alta Blue

We are delighted to announce that the CICS Ltd and Gallowglass Security Partners LLP Consortium has been awarded an exclusive five year contract with Grosvenor Britain & Ireland, in the cleaning and security sectors of the Grosvenor Repairs and Maintenance Service work programme, at Belgravia and Mayfair.

Grosvenor Britain & Ireland - Gallowglass Security

The Consortium will be responsible for providing the highest standards of service and support to Grosvenor, in ensuring that their prestigious portfolio of both residential and commercial properties are not only maintained for the future, but continue to have a positive impact on the community and the environment.

CICS and Gallowglass formed a Consortium to compete in what was a complex, rigorous and demanding tender process. Integral to the decision to form the Consortium was a mutual recognition of the natural symbiosis of cleaning and security services, but above all a shared value system focused upon the primacy of achieving outstanding customer service at all times.

Both of our respective service sectors will be administered as a Consortium, with CICS as the lead partner in this joint venture. This model only allows for a seamless chain of command for enacting our instructions, but also allows us to embrace and align naturally with the core six Grosvenor business principles, in particular, the “one team” philosophy.

Prior to the award of this contract, both CICS and Gallowglass acquired an extensive and nuanced understanding of the requirements of the Estate and all its stakeholders, born of prior historic association. We believe that our accumulated wisdom and knowledge; together with our shared ethos, will drive and deliver exceptional standards of customer service to Grosvenor Britain & Ireland.

Managing Partner Giles Turnbull says of the award of this contract:

“In many ways this is a defining moment for both Consortium partners, to have secured such a prestigious contract. I believe that it is a real vindication of our approach to business as well as the hard and dedicated work that has gone on for a number of years beforehand, by both Gallowglass and CICS.

The tender process itself was extremely testing. I would commend Scott Bryceland of CICS in particular; who led the tender process on behalf of the Consortium with intellect, determination and tireless energy. His immense contribution was instrumental in its success.

I am thrilled that we have joined forces with CICS, with whom we have so many shared business values, as I believe the Consortium will enhance the quality of our service delivery to Grosvenor.”

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